Ongoing Support – ProdHive

Whether you want to personalize one of our ProdHive templates or build a fully custom system from the ground up, we’ve got you covered.

Bring Your Ideas to Life

Who This Is For

Perfect for you if:

You bought a template but need help customizing it
You’re starting a business and want your systems in place
Your current Notion setup feels messy or disconnected
You need a client portal, CRM, or dashboard that actually works
You’re ready to scale and need a real system behind you

What we proivde

Our Packages

Whether you’re customizing one of our templates or building a system from scratch,
we offer flexible packages to match your needs and goals.

Not sure what to choose?
Don’t worry — when you select a package, you’ll first fill out a short form
and schedule a quick discovery call. This helps us understand your workflow
before we begin — no upfront payment required.

Recommended

Basic

$9.99

Per Month

Features

Standard Feature
Another Great Feature
Obsolete Feature
Exciting Feature

Starter

$200

Starts from

Includes

Customize one of our templates
Adjust structure & filters
Add branding (icons, covers)
Handoff walkthrough (Loom)

Select Package

Starter – Template Customization

Great if you’ve purchased a ProdHive template and want it tailored to your needs. Includes: • Customize 1 template • Adjust structure & filters • Add branding (icons, covers) • 1 round of feedback • Handoff walkthrough (Loom)

Basic

$9.99

Per Month

Features

Standard Feature
Another Great Feature
Obsolete Feature
Exciting Feature

We’re here even after delivery.

Every custom build includes free post-delivery support to make sure your system works exactly how you need it. You can ask questions, request small changes, or get clarification through async support — without booking a call.

What’s Included:

Support can include:

Minor workflow or visual tweaks
Guidance on how to use certain features
Troubleshooting integrations or automations
Refresher videos on how things work
Extended support or support retainers are also available upon request.

Ongoing Support Packages

Hive Help

(Basic Support)

Occasional support when you need a quick check-in or clarification

$90

month

Async support via email (up to 3 queries/week)

Response within 48 hours

Access to helpful resources & guides

Perfect for solo users or light users

Productivity Partner

(Standard Support)

Get expert help on a regular basis to keep your system evolving with you.

$190

month

Async support via Notion comments/email (unlimited)

1× 30-minute live check-in/month

Priority response (within 24 hours)

Recommendations for system improvements

Ideal for business owners or busy teams

Power Support

(Premium)

A fully supported experience with faster responses and live help when you need it.

$290

month

Async support (priority response under 12 hours)

2× 30-minute live sessions/month

Loom/video walkthroughs when needed

Hands-on feedback and mini-updates

Ideal for teams or fast-paced operations

Team Enablement (Custom)

Ongoing training and support tailored to your team’s size and needs.

Custom Quote

Dedicated support channel

Onboarding new team members

System documentation support

Training sessions as needed

Designed for growing companies and teams

Support Period	Price (USD)	Notes
7 Days	Free (with any Custom Build)	Starts after final delivery.
7 Days (Standalone)	$50	Ideal for short-term post-launch help.
14 Days	$90	Continuous support & troubleshooting.
30 Days	$180	Ongoing help, revisions, and consulting.

Important Links

Services

Contact

71-75 Shelton Street, Covent Garden, London, UK